Clear accounting behind every order, payment and return, even when your online business spans several systems and countries.
Skattepunkten's Office Services AB helps e-commerce businesses organise their Swedish bookkeeping and reconcile sales, payment-provider statements, fees and bank receipts. We agree practical routines for your sales channels, transaction volumes and reporting needs.
For advice on the business model and its tax implications, see our dropshipping advisory service. This page focuses on the accounting and the records needed to follow the transactions.
From order to reconciled accounts
Keep track of your e-commerce figures
Tell us about your shop, marketplaces, payment providers and sales countries. We can discuss the accounting support and routines your business needs. Registration is not an order.
If you have any questions before submitting your registration, you are always welcome to contact us.
Accounting for digital sales
Bring the sales and payment records together
A payment-provider payout is only one part of the picture. We help establish a traceable connection between the sales, charges, adjustments and settlement amounts.
Sales, payments and reconciliations
Connect the sales records with payment-provider statements and the amounts reaching the bank.
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- Review order and sales reports from shops and marketplaces
- Separate gross sales, VAT, fees and net settlements
- Follow refunds, returns, chargebacks and relevant gift-card records
- Reconcile payment-provider balances and bank receipts
- Investigate differences between sales channels and payment reports
- … and more
VAT information and sales markets
Organise transactions so the accounting supports the VAT treatment agreed for each relevant sales flow.
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- Distinguish business customers from private consumers
- Identify customer countries, dispatch points and delivery destinations
- Compile agreed records for Swedish VAT returns
- Prepare relevant data for OSS or IOSS where applicable
- Document supplier, marketplace and seller roles in dropshipping flows
- … and more
Systems, routines and reporting
Establish a repeatable flow of records, checks and reports as the online business develops.
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- Review exports and access from sales and payment systems
- Follow supplier invoices, currencies and exchange differences
- Agree checks for integrations and manual imports
- Coordinate available stock and fulfilment records where relevant
- Explain the Swedish figures to owners and finance teams in English
- … and more
From transaction flows to useful figures
How we work
- 1
Map the sales and delivery flows
We discuss your products, sales channels, customer markets, payment providers and delivery arrangements, including the parties involved in dropshipping.
- 2
Review the available records
We identify reports for orders, VAT, fees, refunds and payouts and check where information or supporting documents are missing.
- 3
Agree the accounting routine
We agree the bookkeeping scope, access, input dates, review points and reporting responsibilities with you and any existing advisers.
- 4
Reconcile and follow up
We compare sales and settlement records with the accounts, explain significant differences and follow up the next reporting period.
Practical answers for online sellers
Frequently asked questions about e-commerce accounting
Can I record only the net payout from the payment provider?
A net payout alone does not show the whole sales flow. The records need to explain sales, VAT, fees, refunds and the amount paid to the bank. We help agree a reconciliation routine using the reports available from each channel and payment provider.
What information do you need from our shop or marketplace?
Useful records include orders, sales, customer countries, VAT details, refunds, payment-provider settlements, fees and bank receipts. Supplier invoices and delivery or customs records may also be relevant. The required reports depend on how your business operates.
How are returns, refunds and chargebacks handled?
They need to be traceable to the relevant sale and payment records so the revenue, VAT and settlement can be reviewed together. We agree how the information is supplied and how differences between the sales channel, payment provider and bank should be followed up.
Are the VAT rules the same for dropshipping and sales from our own stock?
Not necessarily. The location and movement of the goods, contractual roles, customer status and countries involved matter. We help organise the records and coordinate an individual VAT assessment where needed, rather than assuming every online sale follows the same treatment.
Can you help with OSS or IOSS records?
Where relevant and agreed, we can help prepare the transaction information needed for special-scheme reporting. Which scheme can be used, registration requirements and any local VAT obligations must be reviewed for the actual sales flow. Using OSS or IOSS does not automatically cover every transaction or obligation.
Does a marketplace always handle the VAT for us?
No. A marketplace may be treated as the supplier for VAT purposes in certain circumstances, but its involvement does not automatically remove all of the seller’s obligations. The platform’s role, transaction records and applicable rules need to be checked.
Can the accounting be connected to our e-commerce systems?
We first review the reports, exports and integrations available and whether they contain the information needed for the assignment. Digital imports can reduce manual work, but they still require reconciliation and follow-up. The solution is agreed for your systems and transaction volumes.
Can you support several channels, payment providers and currencies?
Yes. We can agree a routine that brings together records from the relevant channels, reconciles settlement balances and follows fees and exchange differences. We can also explain the Swedish figures in English to overseas owners, finance teams or existing advisers.
Can you help if our own team or another firm does the bookkeeping?
Yes. We can review the available records and agree support for reconciliations, reporting or another defined part of the process. Any work needed to complete or correct existing records is discussed and agreed separately. Broader advice on the dropshipping business model can be coordinated as a separate assignment.
How do we get started, and what will the work cost?
Register as a new client or contact us with a short description of your sales channels, payment providers, markets and approximate transaction volume. We can then discuss the information available, scope, timetable and fee basis. Registration is not an order.
Would you like help with your e-commerce accounting?
Register as a new client so we can consider how we can help you. Registration is not an order. If you have any questions before submitting your registration, you are always welcome to contact us.
Digital accounting with personal contact
Certified Spiris accounting partner
Skattepunkten's Office Services AB is a certified Spiris accounting partner.
We help you use digital tools in a way that fits your business, with a personal contact who understands your sales channels, payment flows and accounting routines.
A Swedish contact with international reach
When your online sales cross borders
Skattepunkten is a member of ETL GLOBAL. When your business involves more than one country, we can coordinate with relevant local expertise alongside your existing advisers.
You retain a clear contact in Sweden while we coordinate accounting and reporting questions with your overseas team, existing advisers or local expertise. Responsibilities and any additional work are agreed with you.
Official guidance in English
Relevant links
English guidance on e-commerce VAT schemes and current accounting records.
This page provides general information. Accounting and VAT treatment depend on the business model, contractual roles, supporting records and countries involved. The scope and any need for individual advice are agreed for your business.